Raphael E. Lapin, Founder and Principal
Raphael E. Lapin, founder of Conflict Management, Negotiation & Mediation, is an astute and effective negotiation expert, and is a negotiation consultant and training specialist to Fortune 500 corporations both in the United States and around the world. He received training in negotiation at Harvard Law School under the Harvard Negotiation Project and was accepted as one of only 24 candidates from throughout the U.S. to attend Harvard Law School's Advanced Mediation Program, which he completed in 1997. (full bio)

Joy Kuhl, Partner
Joy Kuhl is an IAF certified professional facilitator. She brings creativity and depth to Conflict Management, Negotiation & Mediation having an accomplished background in facilitation, training, and in forming successful business relationships within a number of industries, such as health care, information technologies, group purchasing and economic development. (full bio)

For over 15 years we've offered a comprehensive range of negotiation services tailored to the needs of our clients, which include Fortune 500 and S&P 500 companies. Our negotiation model stems from the work of the Harvard Negotiation Project, an adjunct of the Harvard Law School. The underlying theory focuses on a process that is optimal in outcome, efficient in communication and that builds strong working relationships.

In addition to assisting our clients in building negotiation competency, we have successfully applied our negotiation model to a broad range of mediations and negotiations on an international level.